Terms & Conditions

Welcome to Scalaira!
These Terms & Conditions govern your use of the Scalaira website located at https://scalaira.com and any related digital services offered through our site. By accessing or using this website or our services, you agree to be bound by these Terms. If you do not agree, please do not use the website or services.

About Scalaira

Scalaira is a performance marketing agency offering services such as:

  • Google Ads Management

  • Meta (Facebook & Instagram) Advertising

  • Conversion Rate Optimization (CRO)

  • Funnel Strategy & Consulting

  • Other performance marketing solutions

All services are provided under mutually agreed proposals or service agreements.

Use of Website

By using our website, you agree not to:

  • Attempt to gain unauthorized access or breach security

  • Misuse, replicate, copy, or distribute content without permission

  • Use the website for unlawful activities

We reserve the right to restrict or terminate access at our discretion.

Service Agreements

To engage our services, clients must provide:

  • A signed agreement or written authorization

  • Payment according to agreed terms

  • Necessary access to advertising accounts and tools

The scope of work, deliverables, timelines, and fees are outlined in individual contracts or proposals.

Payments

  • Service fees must be paid according to the billing schedule in your agreement.

  • Monthly retainers are billed in advance unless otherwise stated.

  • Setup fees are not refundable.

  • Advertising budgets paid to platforms (like Google or Meta) are separate from Scalaira’s service fees.

  • Late or non-payment may result in the pausing or suspension of services.

No Guarantee of Results

While Scalaira uses experienced strategies and data-driven methods, we do not guarantee specific performance outcomes, including revenue levels, ROAS, lead counts, ad placement rankings, or market dominance. Marketing results depend on external factors beyond our control, such as competition, market conditions, pricing, and audience behavior.

Client Responsibilities

Clients agree to:

  • Provide accurate and complete business information

  • Approve deliverables (such as creatives, strategy documents) in a timely manner

  • Ensure products/services comply with legal and platform requirements

  • Maintain the capacity to fulfill leads or sales generated by campaigns

Scalaira is not responsible for issues caused by inaccurate data or operational limitations.

Intellectual Property

  • All proprietary methodologies, strategies, and frameworks remain Scalaira’s intellectual property.

  • Creative assets, copy, or media created for clients may be transferred upon full payment.

  • Scalaira may showcase non-confidential campaign results in portfolios or case studies.

Confidentiality

Both Scalaira and clients agree to keep confidential:

  • Business data

  • Campaign performance metrics

  • Financial information

  • Strategic plans

Confidential information shall not be shared without written consent.

Limitation of Liability

Scalaira will not be held liable for:

  • Indirect or consequential losses

  • Suspension of platform accounts

  • Market or algorithm changes

  • Revenue fluctuations or ad disapprovals

Our total liability will not exceed the amount you paid for services in the prior 30-day period.

Termination

Either party may terminate services with written notice as specified in the service agreement. Upon termination:

  • Outstanding fees must be paid

  • Active campaigns may be paused or stopped

  • No refunds will be issued for completed work or retained service periods

Third-Party Platforms

Scalaira is not affiliated with or responsible for the policies, actions, or terms of:

  • Google

  • Meta

  • Shopify

  • Any other third-party platforms or tools used in campaigns

Clients must comply with the terms of these platforms.

Contact

If you have questions about these Terms & Conditions, please reach out to us:

📧 Email: info@scalaira.com